(Press Release)MeriCAR.com partners with SPEED to provide 24x7 on-road car assistance membership to car owners in NCR.
MeriCAR.com, a first-in-India dedicated online car servicing booking web portal, is now associated with SPEED Car Helpline Service in NCR region. Car owner members can avail on road assistance membership while saving at MeriCAR premium workshops.
The SPEED has its own dedicated fleet of repair vans and two wheelers which are spread strategically across Delhi and NCR. A fully computerized customer care which takes care of customer calls and logs all the complaints. The control room manages the allocation and movement of the vans based on customer calls. All vans are well equipped with trained mechanics, required tooling, spare parts etc and are in 24 hrs contact with the control room through wireless sets.
“The partnership would help car owners to avail total car care services. On-road breakdown assistance would be value added service for MeriCAR members.” says Rakesh K. Sidana, CEO, MeriCAR.com
“Speed members require repairing their vehicles at workshops. The association would help them to have on road assistance with workshops using MeriCAR.com" says Neeraj Kumar Naveen, CEO, SPEED
About MeriCAR.com
MeriCAR.com, a first-in-India dedicated web portal for online booking for car servicing, associated with Authorized Service Station and Multi-brand car workshops in NCR. The web portal is creating awareness and providing a platform for car owners to make contact with workshops. MeriCAR.com promotes car workshops and doing an effort to focus on total car care services in India.
About Micro Retail Ltd.
The SPEED Car Helpline Service is promoted by Waris Auto Services Pvt. Ltd. The SPEED has its own dedicated fleet of repair vans and two wheelers which are spread strategically across Delhi and NCR. Annual Membership benefits includes On-road repairs, towing of car and crane services. Apart from New Delhi Speed services is covering area of Ghaziabad, Kundli Border, Gurgaon, Gurgaon to Faridabad, Faridabad, Noida.
Saturday, October 17, 2009
Saturday, September 26, 2009
Middle class large population contributes to auto industry growth in India
Recent reports shows that there are prospects of growth for the Indian auto industry because the country has a middle class larger than the population of the US and a much lower vehicle population as compared to other developed nations. Car manufacturer are targeting people with launch of small cars and affordable to middle class man. Nano sets an example. With the recent global developments, there is a significant opportunity for the Indian auto industry to grow. (Report)
With increase in vehicles, car manufacturer need to look at after sales market. Large companies are planning to enter car servicing industry. Mahindra and Mahindra and Reliance Industries Limited has such plans for car business. Carnation The ex-Maruti Suzuki MD, Jagdish Khattar company, has opened multi-brand workshops in India. Bosch Ltd. has 260 multibrand car service centres in India. The company has announced to open more car workshops to make it total 500 all over India by 2010.
Existing car workshops are finding innovative process to improve the customer experience. Recently Ford India has introduced "Quick Service Station" in Gurgaon to give comfort to customer for quick service.
The car industry in India is demanding better after-sales support and there is large customer base with promising potential in this segment.
MeriCAR.com is developed to help car owners to make "easy" contact with car workshops for after sales servicing using web and mobile technology.
With increase in vehicles, car manufacturer need to look at after sales market. Large companies are planning to enter car servicing industry. Mahindra and Mahindra and Reliance Industries Limited has such plans for car business. Carnation The ex-Maruti Suzuki MD, Jagdish Khattar company, has opened multi-brand workshops in India. Bosch Ltd. has 260 multibrand car service centres in India. The company has announced to open more car workshops to make it total 500 all over India by 2010.
Existing car workshops are finding innovative process to improve the customer experience. Recently Ford India has introduced "Quick Service Station" in Gurgaon to give comfort to customer for quick service.
The car industry in India is demanding better after-sales support and there is large customer base with promising potential in this segment.
MeriCAR.com is developed to help car owners to make "easy" contact with car workshops for after sales servicing using web and mobile technology.
Thursday, August 6, 2009
Searching neighbourhood car workshop made easy
How do you search for good car workshop? I asked this question to everybody who wanted to know about MeriCAR. I usually get following replies.
1. Word of mouth is always the best recommendation, ask your friends and neighbours.
2. My car is a Maruti. It came with a list of authorized workshops. I chose one near my house. My friends also recommended them.
Searching on the web is common, but there is no expected RESULT. Manufacturers list of car workshops would be outdated and you do not get the right contact numbers.
Mostly people search for another car dealers in the 3rd year when their car has "post-warranty" period. Large car workshops overloaded with new car. Costs of repair increases after warranty period.
MeriCAR helps car owners to contact all car dealers with use of web and mobile technology. MeriCAR recommendation are not less than "friends referrals". When car owners is searching for car workshops, why there is no tool yet. MeriCAR directories not only list down all car workshops, but allow car owners to send enquiry.
Think car workshops !!! Think MeriCAR !!!
1. Word of mouth is always the best recommendation, ask your friends and neighbours.
2. My car is a Maruti. It came with a list of authorized workshops. I chose one near my house. My friends also recommended them.
Searching on the web is common, but there is no expected RESULT. Manufacturers list of car workshops would be outdated and you do not get the right contact numbers.
Mostly people search for another car dealers in the 3rd year when their car has "post-warranty" period. Large car workshops overloaded with new car. Costs of repair increases after warranty period.
MeriCAR helps car owners to contact all car dealers with use of web and mobile technology. MeriCAR recommendation are not less than "friends referrals". When car owners is searching for car workshops, why there is no tool yet. MeriCAR directories not only list down all car workshops, but allow car owners to send enquiry.
Think car workshops !!! Think MeriCAR !!!
Thursday, June 18, 2009
Multibrand or Specialized Workshops - What do you prefer?
People go to authorized specialized service center because they are supported by car manufacturer. Multi-brand car workshops also have capabilities to service all car models. Do all car manufacturers support multi-brand workshops and authorize them. Comment please. Thanks.
Tuesday, June 2, 2009
Multibrand Car Servicing in India
Bosch Ltd. has 260 multibrand car service centres in India. The company has announced to open more car workshops to make it total 500 all over India by 2010.
MeriCAR has premium dealers which are authorized Bosch car service centres. The company has set new benchmarks in the car service domain and planning to expand to cater different states, says vice-president (automotive aftermarket).(Report: Rediff)
The company also plans to double its number of workshops in Punjab, Haryana and Chandigarh (including Jammu & Kashmir, Himachal Pradesh) by 2009.
MeriCAR has premium dealers which are authorized Bosch car service centres. The company has set new benchmarks in the car service domain and planning to expand to cater different states, says vice-president (automotive aftermarket).(Report: Rediff)
The company also plans to double its number of workshops in Punjab, Haryana and Chandigarh (including Jammu & Kashmir, Himachal Pradesh) by 2009.
Sunday, May 10, 2009
Manufacturers Focus on After-Sales Service to Retain Car Buyers
Last year a survey by Bain & Co. (US), suggested that automakers can improve their business performance by focusing more on the customers they already have in these tough times for the industry. Source says, one of the most powerful techniques for converting buyers into die-hard fans is providing exceptional after-sales service. (Source: Businessweek)
In India, similar efforts are being done by different manufacturers but after-sales-services are still pathetic. The buyers do not get proper services at critical time when they need it. Some comments from Indian car buyers are:
"The car is excellent, I have no doubt about it. The only thing that is stopping me from buying this model is its bad reputation about its "after sales service". (read more similar comments here)
Manufacturer needs to focus on after sales services. It helps sustain car manufacturer’s loyalty. They need to be in contact with customer at critical time when most people are weighing their next vehicle purchase. (as source says).
Excellent service not only reinforces relationships with customers who already feel loyal to a brand. It can also defuse ill will that causes disaffected customers to bad-mouth the brand.
There are some recent news of improvement from some manufacturers. Ford India has introduced "Quick Service Station" in Gurgaon to give comfort to customer for quick service. BMW India opens service outlet in Coimbatore. BMW India will further expand operations in 10 additional cities by end of 2010 (source: The Financial Express).
Monday, May 4, 2009
Anti-Theft Car Security Devices for members on MeriCAR.com, partners with Micro Retail Ltd
MeriCAR.com, a first-in-India dedicated web portal on car servicing, is now associated with Micro Retail Ltd. to offer an anti-theft vehicle security system to car owner premium members. Visitors can buy Micro VBB car security product on the web portal.
Micro VBB is an anti-theft vehicle security system. The crux of Micro VBB lies in the various sensors installed in your car. The moment there is an unauthorized activity in your vehicle, you get an SMS alert on to your mobile, or an email. Simple to operate and easy to use with mobile GSM / CDMA technology, you can use Micro VBB thwart off intruders from your car as it detects unauthorized intrusions, communicate with your driver conveniently, track your car wherever it goes, immobilize your vehicle with a simple SMS.
"The web portal would create awareness about GSM / CDMA technology based car security system in India and the offering would add value to car owner members.” says Rakesh K. Sidana, Founder, MeriCAR.com
"Micro Retail Ltd. is aggressively in the mode of marketing of its exclusive range of products and MeriCAR.com will prove to be an ideal platform. This will not only entice the customers to buy an innovative range of security products but will also spread an awareness about the latest technology driven vehicle security products”, says Vijay Merchant, Micro Technologies.
About MeriCAR.com
MeriCAR.com, a first-in-India dedicated web portal for online booking for car servicing. The web portal is creating awareness and providing a web tool to car owners and car workshop dealers for online advance booking. MeriCar.com is doing an effort to focus on total car care services in India.
About Micro Retail Ltd.
Micro Retail Ltd, a subsidiary of Micro Technologies (India) Ltd, a company engaged in the area of retailing the range of Electronic Security, Software and messaging Products for vehicle, premises, and other assets developed by Micro Technologies (India) Ltd. It is one of the most valued security solutions across the globe and has been accorded with several Global and National Awards like for its Revenue, Research & Development. Micro Technologies aims at displaying not just the technological innovation and prowess but also the product diversity in various segments of vehicle, premises, mobile and other assets.
Micro VBB is an anti-theft vehicle security system. The crux of Micro VBB lies in the various sensors installed in your car. The moment there is an unauthorized activity in your vehicle, you get an SMS alert on to your mobile, or an email. Simple to operate and easy to use with mobile GSM / CDMA technology, you can use Micro VBB thwart off intruders from your car as it detects unauthorized intrusions, communicate with your driver conveniently, track your car wherever it goes, immobilize your vehicle with a simple SMS.
"The web portal would create awareness about GSM / CDMA technology based car security system in India and the offering would add value to car owner members.” says Rakesh K. Sidana, Founder, MeriCAR.com
"Micro Retail Ltd. is aggressively in the mode of marketing of its exclusive range of products and MeriCAR.com will prove to be an ideal platform. This will not only entice the customers to buy an innovative range of security products but will also spread an awareness about the latest technology driven vehicle security products”, says Vijay Merchant, Micro Technologies.
About MeriCAR.com
MeriCAR.com, a first-in-India dedicated web portal for online booking for car servicing. The web portal is creating awareness and providing a web tool to car owners and car workshop dealers for online advance booking. MeriCar.com is doing an effort to focus on total car care services in India.
About Micro Retail Ltd.
Micro Retail Ltd, a subsidiary of Micro Technologies (India) Ltd, a company engaged in the area of retailing the range of Electronic Security, Software and messaging Products for vehicle, premises, and other assets developed by Micro Technologies (India) Ltd. It is one of the most valued security solutions across the globe and has been accorded with several Global and National Awards like for its Revenue, Research & Development. Micro Technologies aims at displaying not just the technological innovation and prowess but also the product diversity in various segments of vehicle, premises, mobile and other assets.
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